Cloud Billing Blog

Cloud Billing Market Estimated to Be Worth Over $14 Billion by 2020

Posted by admin, November 15, 2015

In short, cloud billing enables telecom resellers and service providers to streamline standard billing processes (i.e. customer service, ordering and provisioning, product management) in a way that actually saves them money.

Three Billing Processes You Need to Automate Now

Posted by admin, November 13, 2015

Long-gone are the days of paper accounting when bills had to be mailed, checks received and accounts manually updated. Today, system automation has enabled telecom resellers and service providers to effectively streamline core billing processes, allowing them to better manage and maintain charging, invoicing, ordering and provisioning and customer service in real-time.

The Power of Platform Integration for Telecom Resellers Today

Posted by admin, November 11, 2015

For telecom resellers competing in today’s digital, data-driven market, seamless platform integration is the key to successfully managing and maintaining customers, services and overall operations. Seamless platform integration—for instance, integrating underlying billing infrastructure with third-party CRM and/or ERP platforms—can positively position a reseller as a go-to resource for implementing new services.

Three Ways to Help Your Customers Help You

Posted by admin, November 10, 2015

Raise your hand if you wish you had more time and resources to devote to growing your business? Let’s face it; being a telecom reseller isn’t easy. Not only are you working to strategically sell your products and services to end-users, but you’re also a trusted partner using your expertise to solve the challenges of your customers. In other words, you’re juggling dozens of tasks at once with little time to really hone in on and improve future operations.

Predictive Analysis: Putting You Ahead of the Telecom Billing Game

Posted by admin, November 9, 2015

Telecom resellers have a unique competitive edge in that they can custom-tailor their service offerings in order to meet their customers’ needs in a way that larger providers may be unwilling or unable to. This ability to personalize services opens the door of opportunity for resellers looking to gain a forward-thinking view of their customer base in order to remain one step ahead.

Telecom Billing Outsourcing Market Slated for Continued Growth?What Does this Mean for You?

Posted by admin, November 9, 2015

In a quest to maximize profits, many telecom resellers have begun to look towards cloud-based automated billing as a way to reduce time and errors associated with manual processes like human data entry, as well as improve revenue assurance. This is a solution that is growing in popularity; in fact, the global telecom billing outsourcing market is projected to grow by 6 percent over the next five years, according to new research from Technavio.

Three Huge Perks of an Enterprise Chargeback Model

Posted by admin, November 5, 2015

As the CIO for your company, imagine your IT director walking into your office and asking you to approve a $10,000 increase in your company’s monthly budget. This scenario isn’t all that unlikely for CIOs today; in fact, research from Forrester shows that 50 percent of business managers, directors, VPs and other execs are looking to increase their departmental technology budgets over the next 12 months.

What Is Enterprise Chargeback?

Posted by admin, October 22, 2015

Every IT department operates on a specific budget according to its company’s financial confines. To this end, it is critical that CIOs, who manage IT budget allocations, have a solid understanding of all IT costs and resource utilization in order to identify areas of savings, growth and strategic enhancement.

Channel Partners: Why Aren't You Considering Cloud Billing?

Posted by admin, October 9, 2015

Title: Channel Partners: Why Aren’t You Considering Cloud Billing?

Keyword addressed: cloud billing

For channel companies—value added resellers, managed service providers, consultants, system integrators, etc.—optimizing billing practices is vital in order to succeed in today’s undeniably competitive marketplace.

Top Cost Challenges, Risks and Opportunities for Telecom Resellers Today

Posted by admin, April 22, 2015

If you are a frequent visitor to this blog then you know full well the importance of revenue assurance for telecommunications resellers competing in today’s marketplace. Simply put, resellers do not own all technologies (e.g., ERP tools, a CRM system and a billing platform) internally but, rather, leverage the tools of multiple disparate service providers to create and sell new products and services.